Misapplied analogies

Maybe those applying economic “theory” to areas that are not primarily about making money such as education and training (or those applying “psychological theory” to non-sentient entities such as markets …) should take heed of misapplied analogies:

Soviet biology was set back a generation when the authorities decided to apply the rules of communist ideology to growing corn, instead of following experimental evidence. Lysenko’s ideas about how grains planted in a cold climate would grow more hardy, and produce even hardier progeny, sounded good to the lay person, especially within the context of Leninist dogma. Unfortunately the ways of politics and the ways of corn are not always the same, and Lysenko’ efforts culminated in decades of hunger. (from Csikszentmihalyi, 1990, p140-141, emphasis added (because it’s the line I found particularly apropos))

Science as a “job” versus a hobby (with an aside on negentropy)

I’ve been reading Mihaly Czikszentmihalyi’s work on creativity and flow (I can do this now that Wikipedia has helpfully allowed me to pronounce his name so I can actually talk about his work!  (“cheek-sent-me-high-ee” [note by me: presumably this is the American pronunciation, which is probably the best I can aspire to but nothing like the orginal]. Originally Mihály Csíkszentmihályi, Hungarian pronunciation: [ˈmihaːj ˈtʃiːksɛntmihaːji]).

He has many interesting things to say, and his concepts of positive psychology / optimum experience resonate strongly with how I view the world. As with Vygotsky’s work, the way his ideas are represented in educational and psychology literature (actually, more likely I’ve read text books or review articles) does not do them justice. In particular, his description of attentional processes and their relationship with flow deserves much closer examination on my part as it is at the heart of expert skilled performance. But probably most pertinent to my current area of study are his comments on formal study (extrinsically driven “inquiry”) versus informal study (intrinsically motivated “hobby”) and their influence in organising “psychic energy” (flow). (And as an aside re psychic energy: I love the idea of  negentropy or “the specific entropy deficit of the ordered sub-system relative to its surrounding chaos” which can be used “as a measure of distance to normality” – in fact, it is probably an extremely important concept to get my head around. I suspect that Csikszentmihalyi’s notion of psychic energy, far from being New Age mumbo-jumbo, provides an opportunity to understand the “Chi energy” of martial arts in terms of cognitive science … this aside should probably be a new post …)

So back to the comment on formal study (“real scientists”) versus informal study (“amateur scientists”) from Csikzsentmihalyi, M. (1009) “Flow: The psychology of optimal experience”, New York: HarperPerennial, p137-138). It is pertinent to my current way of thinking particularly as a comment on the push for output / performance metrics to determine whether or not academics are “active researchers” and quality assurance of academia by ensuring all academics have Ph.D.s. to prove their research credentials …

Is it really true that a person without a Ph.D., who is not working a one of the major research centers, no longer has any chance of contributing to the advancement of science? Or is this just one of those largely unconscious efforts at mystification to which all successful institutions inevitably succumb? It is difficult to answer these questions, partly because what constitutes “science” is of course defined by those very institutions that are in line to benefit from their monopoly.

There is no doubt that a layman cannot contribute, as a hobby to the kind of research that depends on multibillion-dollar supercolliders, or on nuclear magnetic resonance spectroscopy. But then, such fields to not represent the only science there is. The mental framework that makes science enjoyable is accessible to every one. It involves curiosity, careful observation, a disciplined way of recording events, and finding ways to tease out the underlying regularities in what one learns. It also requires the humility to be willing to learn from the results of past investigators, coupled with enough skepticism and openness of mind to reject beliefs that are not supported by facts.

Defined in this broad sense, there are more practicing amateur scientists that one would think. Some focus their interest on health, and try to find out everything they can about a disease that threatens them or their families. Following in Mendel’s footsteps, some learn whatever they can about breeding domestic animals, or creating new hypbrid flowers. Others diligently replicate the observations of early astrononmers with their back yard telescopes. There are closet geolgistists who roam the wilderness in search of minerals, cactus collectores who scour the desert mesas for new specimens, and probably hunderds of thousands of individuals who have pushed their mechanical skills to the point that they are vergin g on true scientific understanding.

What keeps many of these people from developing their skills further is the belief that they will never be able to become genuine “professional” scientists. and therefore that their hobby should not be taken seriously. But there is no better reason for doing science than that sense of order it brings to the mind of the seeker. If flow, rather than success and recognition, is the measure by which to judge its value, science can contribute immensely to the quality of life.

Csikszentmihalyi has many more quotable quotes and pertinent comments, and it is an interesting study in motivation to note that I only blog things when the book I’m reading and the computer (rather than note pad) are in close proximity (I also have hundreds of photos taken at each single event that I photograph, but very few occasions where I take out the camera …)

While specialisation is necessary to develop the complexity of any pattern of thought, the goals-ends relationship must always be kept clear: specialisation is for the sake of thinking better, and not an end in itself. Unfortunately many serious thinkers devote all their mental effort to becoming well-known scholars, but in the meantime they forget their initial purpose in scholarship.

There are two words whose meanings reflect our somewhat warped attitudes toward levels of commitment to physical or mental activities. These are the terms amateur and dilettante. Nowadays these labels are slightly derogatory. An amateur or dilettante is someone not quite up to par, a person not to be taken very seriously, one whose performance falls short of professional standards. But originally amateur from the latin verb amare, “to love,” referred to a person who loved what he was doing. Similarly, a dilettante , from the latin delectare, “to find delight in,” was someone who enjoyed a given activity. The earliest meanings of these words therefore drew attention to experiences rather than accomplishments; they described the subjective rewards individuals gained from doing things, instead of focusing on how well they were achieving. Nothing illustrates as clearly our changing attitudes towards the value of experience as the fate of these two words. There was a time when it was admirable to be an amateur poet or a dilettante scientist, because it meant that the quality of life could be improved by engaging in such activities. But increasingly the emphasis has been to value behaviour over subjective states; what is admired is success, achievement, the quality of performance rather than the quality of experience. Consequently it has become embarrassing to be called a dilettante, even though to be a dilettante is to achieve what counts most – the enjoyment one’s actions provide.

An addendum … and possibly why I don’t blog often. It’s the unfinished nature of blogging that concerns me – by the time I’ve “finished”, what there is to write is a full-blown paper, not a quick comment. But when I do actually blog something while I’m still developing an idea, the logical continuation of the thought keeps popping up after I’ve published the post and I add addendums like this:

The bad connotations that the terms amateur and dilettante have earned for themselves over the years are due largely to the blurring of the distinction between intrinsic and extrinsic goals. An amateur who pretends to know as much as a professional is probably wrong, and up to some mischief. The point of becoming an amateur scientist is not to compete with professionals on their own turf, but to use a symbolic discipline to extend mental skills, and to create order in consciousness. On that level, amateur scholarship can hold its own, and can be even more effective that its professional counterpart. But the moment that amateurs lose sight of this goal, and use knowledge mainly to bolster their egos or to achieve a material advantage, then they become caricatures of  the scholar. Without training in the discipline of skepticism and reciprocal criticism that underlies the scientific method, laypersons who venture into the fields of knowledge with prejudiced goals can become more ruthless, more egregiously unconcerned with truth, than even the most corrupt scholar.

Recognising academic creativity

Here is a (yet another) cautionary tale about productivity indicators in academia – how many of the greatest discoveries in science or the greatest academic thinkers would have been nurtured (let alone employed) in academia of today? And what of the relative value of one paper that solves a puzzle that baffled mathematicians for more than a century versus 20 papers on somewhat more mundane issues that anyone could address?

via Cleverest man in the world ponders whether to accept $1 million.

American colleagues remember his fingernails being unusually long as well as his eccentricity, and the frugality of his lifestyle. In 1995, he shocked his peers by returning to the poorly funded research institute in St Petersburg, turning down lucrative offers in America in favour of a salary worth the equivalent of pounds 120 a month.

He had been uninterested in churning out routine academic papers and was determined to focus on solving a complex maths puzzle known as the Poincare conjecture that had baffled mathematicians for more than a century. But it seems his new colleagues lost patience with him.

“Grigory did not want to waste his time [on academic papers] and colleagues voted him out. They voted out the most brilliant mathematician in the world,” recalled Tamara Yefimova, one of his former maths teachers. Embittered, Mr Perelman left in December 2005 and appears not to have worked since. In 2002 and 2003 he had quietly published the answer to the Poincare conjecture, which involved proving a hypothesis about three dimensional space and which academics believe could further our understanding of how the universe is structured.

It took four years for teams of academics around the world to check Mr Perelmans solution, but eventually they confirmed that he had cracked something that many had thought was unsolvable.

Foreign Airline Safety versus U.S. Major Airlines

This article on Foreign Airline Safety versus U.S. Major Airlines comes from Philip Greenspun via Michael’s Beebo blog (yeah, yeah – it’s from a while ago, but I don’t really keep up with blogging).

Greenspun takes issue with Malcolm Gladwell’s cultural explanation of poorer safety records of foreign airlines which he paraphrases thus:

Gladwell comes to the conclusion that foreigners are unsafe because they are … foreign. They have a strange and defective culture that prevents the first officer (copilot) from speaking up and pointing out problems to the captain. If only everyone were American, the world would be a better and safer place.

This article explores an alternative explanation: foreign airlines do comparatively poorly because their first officers have almost no pilot-in-command experience.

Commendably-written privacy policy …

In the course of following a link on the distribution of American geniuses (thanks Michael :-)), I read the OKCupid privacy policy (since they publish amusing and interesting statistics on the information provided by their users).

The privacy policy is a really good example of how to actually explain what may happen to someone’s information, including how it is archived and what would happen if the whole website changed hands … I like it!

The stats are also interesting – there are obvious issues with the self-selecting sample, but it makes a change from “the sample were first year psychology students participating for course credit”)

Harvey Norman franchising and the demise of good service

I went to Harvey Norman’s today, against my better judgement, since the last time I shopped there, I made poor purchasing decisions under the extremely persistent and persuasive sales pressure. I wanted to buy a desk lamp (Furniture), a camera cover (Electronics), some headphones and some blank DVDs (Computer). Having carefully selected all my items and carried them around the various sections, I went to the closest cashier (Computers) to pay. She saw my camera cover which was on top of the pile and said I would need to go to Electronics. I went to Electronics and my pile of goods piled up in a different order. This cashier said to go back to Computers for my computer items, and I would also have to go to Furniture to pay for my desk lamp. When I asked why I should have to go to different places to pay for different things within a single Harvey Norman store – surely they could track purchases on their computer system, I was told that actually each division was a separate franchise. I left my computer/electronics purchases at the cashier and went to Furniture to buy my desk lamp (which was the only thing I really needed). I was not very happy at this point and asked the Furniture people if I could speak to their manager to complain (no – not here on the weekend), and if not, could they give me a contact number (no – I could look it up myself).

Why am I writing about this? There are two main reasons. One is the demise of smaller specialty stores because big mega-stores can stock a wide range of things at lower prices. The other is that I find it offensive that, despite all the mantra about customer service, I need to know the internal structure of large organisations (like Optus, Harvey Normans, Westpac etc) to be able to interface with them effectively. They appear to operate as a single entity and apparently that is why I should go to them and trust them etc – but there are all sorts of things that I can’t do, or I have to go to a different department for, or get screwed up because the single organisation is not in fact a single organisation at all, but a whole lot of loosely affiliated systems that are unable or unwilling to communicate with each other. (An aside: I get regular mail from each division of Optus about the massive savings I’d get if I swapped my Landline, TV, Broadband or Mobile service to them – they are apparently oblivious to the fact that I already have these services with them)

To elaborate on small stores versus megastores: I make a conscious effort to shop at smaller, local stores where I can form a relationship with the people with whom I do business. The places I like to shop are specialty stores who stock a range of things selected by the expertise (and whim) of the store owner. I understand that smaller places may need to charge slightly higher prices because of things like buying power, but I also know that the people in the shop have decided what stock they will have to sell. I am perfectly aware when I step into or out of someone’s store and I know who is providing me goods and services at each store. If I get good service in the greengrocers, and bad service in the butchers next door, the butcher’s service does not impact on my assessment of the greengrocer. In contrast, any bad experience at a supermarket, whether it be with respect to groceries, deli items or meat, reflects badly on the whole supermarket.

The only times I go to places like Safeway or Kmart or Bunnings are when I want to shop efficiently for mundane consumables at a reasonable price. So back to my shopping experience at Harvey Normans. The store I went to is laid out like most department stores – open plan with no walls or doors between different departments. (Note: I’m there for shopping efficiency …)  I collected my items – and there was nothing to indicate that I should plan to group my purchases according to department, and there are no indicators to alert me to the fact that I’ve taken one department’s goods into another department without paying for them. (Note: In a normal shopping mall, I go into one shop, buy my things, proceed to the next shop, buy my things and there are alerts if I attempt to take unpurchased goods from one store to another). I was not exactly thrilled at being told to go to different places to pay for different things (inefficiently retracing my steps around the store carrying all my purchases) and I asked what sense it made to have a Harvey Norman “store” rather than going to a regular shopping mall with different shops. The somewhat aggrieved Furniture guy (who could not give me a manager or a customer service number to complain to) then spouted the value of the Harvey Norman brand, number one retailer of this and that and the other thing …

As I left the store, I was thinking that the people working there in sales are just trying to make a living and probably don’t get paid enough to have to deal with the anger of frustrated customers – but I also got to thinking that Harvey Norman have gone a step beyond other “megastores” in depersonalising and cheapening the concept of brand and of service. They have taken the idea of a “megastore” (lots of stuff, good prices, efficient shopping) but implemented it as separate open-plan “shops” (inefficiency of going to different counters for different purchases). There is no sense of individuality, no sense of each section operating as a separate entity – it has all the bad points of shopping malls and none of the efficiency of supermarkets – and none of the individuality and charm of small suburban shopping strips. It was a bit sad to see that the Furniture guy had a strong brand loyalty and pride in working for Harvey Norman rather than for the individual owner of the individual franchise (who that person is I may never know … and maybe it isn’t a person – maybe it is a nameless investment entity). It was even more disturbing that he was offended by my not be impressed by the Harvey Norman name (apparently I should be honoured to be able to give HN my money …).

It seems that 20 years ago, the idea of a supermarket invoked images of uniformity of product, cheap prices and convenience but limited personal service. Now it seems that advertising is how we know what to buy (versus discussing things with a knowledgeable store owner), and good service means cheaper prices and not having to wait in line to pay rather than knowing about the goods being sold. Loyalty means getting purchasing rewards via cards (versus having the shop-owner actually know who you are and give you occasional freebies).  The model of “best practice” and uniformity in shopping experience is now seen as something good and trustworthy, so that trust and loyalty is invested in brands rather than people and it is seen as riskier to go to a small local operator (might not be here next year) rather than a large brand name store (store will be around, albeit with different people).

And all this began with the microwave oven dying – I went to the local small electrical goods outlet that I’ve been to for the past 20 years to replace it rather than to possibly cheaper Harvey Normans for all the reasons above. Unfortunately they don’t stock desk lamps … if they did, I would not have wasted half the day writing about the demise of local shopping and customer service!

Psychology of gamers

Game guru Sid Meier explains gamer psychology | VentureBeat. (via Stephen Downes)

Sid Meier is the maker of Civilization, Railroad Tycoon, Pirates! and other such games. He notes that people don’t want to play games that are too hard, and for many things, if you make them more realistic, they become harder …

… you have to always tilt the odds in favor of the player winning, regardless of the true mathematical odds for things such as battles. If you don’t do this, players will perceive your game as too difficult and will drop it … I thought the more realistic you made a game, the more historically accurate, [the more] the player would appreciate it. In reality, I was wrong …

One example he gives of the “realism problem” is flight simulators. At first, they were simple and fun. But as they became more realistic, the controls became more complex. Fewer and fewer people could master them. And ultimately, the games became so inaccessible that the genre died out.

So although people will learn about history (or railroad tycoonery or pirating), they will get a distorted view of the level of difficulty involved in ruling the world (or the railroads or the high seas).

Maths + students = fail

This article from the ABC website documents the declining standard of maths from high school through to uni. Talk to students at schools trying to maximize their ENTER scores and start to understand that the way scores are calculated drives subject choices, rather than the actual relevance of the content …

(written on the iPhone … Not sure whether this is a good idea from an editing point of view …)

Building a Better Teacher

Building a Better Teacher ~ Stephens Web ~ by Stephen Downes.

Stephen comments on an article in the NY Times that claims great teaching can be taught, an issue of great interest to me and Stephen alike. In his comment (from which I declined to actually read the original article), Stephen suggests that the article is effectively a marketing blurb for a book by Doug Lemov, which in turn is promotion for his consultancy. When The NY Times implements its “subscription paywall”, this sort of book promotion will not be effective because the articles will no longer be widely distributed (many of the people who read the NY Times for free will not pay for the privilege). Stephen also notes that Lemov uses “unsurprising techniques” (ie nothing new or innovative) and there are no scholarly references to the “Lemov Taxonomy”.

I am interested in Stephen’s comments because there is subtext that jumps out at me:

1) Paywalls will discourage advertising masquerading as journalism. (Possibly a good thing about paywalls? Of course I won’t find out because I won’t pay …)

2) Where will newspapers get their pay-for content? (Implication that much of the content of newspapers is actual marketing / promotion. Can real journalism only be resurrected by making people pay to read?)

3) Lemov has no “scholarly references to it” – by which I presume Stephen means that Lemov is not cited by any papers in academic journals and that this reduces Lemoy’s credibility. I find this an interesting observation given the subtext in a lot of Web 2.0 discussion that the gate-keeping process of peer-reviewed academic journals creates an unnecessary monopolisitic constraint on the dissemination of new ideas.

Deep specialisation key to collaboration | The Australian

Couple Elizabeth Blackburn’s comments with the Climate Change Wars, and you start to see why “science” is getting a bad name. Add in the funding models over recent times (who pays for research) and it all starts getting even murkier.

NOBEL prizewinner Elizabeth Blackburn’s discoveries in molecular biology led her into cross-disciplinary research in cancer and chronic stress, but she warns that researchers first need deep specialist knowledge.As institutions are focusing on breaking down barriers to cross-disciplinary research, the University of California-based professor cautions there is a risk of researchers being shallow if they seek to generalise early.”My feeling is not to get too cross-disciplinary and shallow and spread all over the place too quick,” Blackburn tells the HES while visiting Monash University, where she is a distinguished visiting professor.”One needs to be able to bring something very substantive to the table because I can see the temptation would be to try to be overly generalised and shallowness would be the consequence.”

via Deep specialisation key to collaboration | The Australian.